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Do you ship Internationally?
We ship to Singapore.
If your country is not stated above, kindly Contact Us.
How long does it takes to process an order?
Please allow 1-2 working day for your order to be processed for shipping.
How much is your shipping fees?
For more information, kindly check our Shipping Policy.
When will I receive my order?
What if I key in the wrong address?
Please contact us immediately:
If your order is unsuccessful, we will provide 2nd attempt of delivery which will be charged accordingly.
What is my payment options?
What if my payment is declined?
Common reason may cause your payment to be declined
Your credit card has not been activated for use
You have insufficient available credit limit
You entered an incorrect card expiry date and CVC/CVV number
Please Contact Us if your card has failed but not due to the above reasons.
How do I know if my payment is successful?
You will receive an order confirmation email after making payment. If you did not receive any email, please check your junk/spam folder.
If you still did not receive any order confirmation email, please Contact Us.
Returns/Exchange
You can return/exchange the items for up to 14 days from the date you purchased it.
Kindly take a photo of the damaged item and send it to us.
To qualify for return/exchange, please ensure that the air freshener can lid is not open.
Refunds
Once we receive your item, we will notify you on the status of your refunds after inspecting the item.
If your return is approved, we will refund you the full cost of the item minus the delivery costs.
Only purchases made directly from popfume.com qualify for the Returns, Refunds & ExchangePolicy.
If you have any questions on our Returns, Refunds & ExchangePolicy, please contact us:
